Refund and Returns Policy

At Abroad EduWorld Sdn Bhd (1622721-A), we strive to provide transparent services. This Refund Policy outlines when you may or may not be eligible for a refund.


Consultancy & Processing Fees

  • Consultancy fees paid to Abroad EduWorld are non-refundable once services have commenced.

  • Application processing fees for universities, visa submissions, or training institutions are non-refundable, as they are paid directly to third parties.


Program & Placement Fees

  • If you withdraw from a program before official application submission, a partial refund (after deducting administrative charges) may be considered.

  • No refunds will be issued for withdrawals after application submission, visa rejection due to false information, or failure to comply with requirements.


Program Cancellation by Abroad EduWorld

If a program is canceled by Abroad EduWorld or our direct partners (e.g., universities, training centers), you will be entitled to a full or partial refund, depending on the situation.


Visa & Travel Costs

Visa application fees, flight tickets, and travel costs are non-refundable under any circumstances.


How to Request a Refund

Refund requests must be submitted in writing to info@abroadew.com with supporting documentation. Approved refunds will be processed within 30 business days.